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Sat, Aug 29, 2020 2:36 AM

Wifi Connect/Disconnect

Firmware Issue?  I have the same wifi disconnect/reconnect issue others have talked about, several times a day.

Got new card for 4g, one day later started again. Reset everything, lasted almost one day.  

Thinking back, I did not install the system firmware update until late June. Coincidentally, that's when the problem started. Related?

Just a thought, no one else has brought it up.

Advocate

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2.8K Messages

2 y ago

See your other post.  Sounds like you're going to have to call SS again.

2 Messages

2 y ago

See https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/simplisafe-system-has-lost-it#comment-5150491 for a possible resolution