nicholasjelinek's profile

Tue, Dec 28, 2021 8:54 PM

Wireless password limitations

Is there a reason why the wireless password support for the base station is limited? I had to setup an entire new guest network just for the base station because it does not support a 64 character length.

Official Solution

Community Admin

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2.9K Messages

7 m ago

Hi nicholasjelinek,

The limit for the Base Station is unfortunately only 31 characters. This is due to a firmware limitation.

2 Messages

5 m ago

Is the password lengthy of 31 changed with new Feb firmware,  or will be in the future?  I have a Apple Time Machine and looks like it maintains same password for 2.4 and 5.0.   I suppose it's best practice to have the simply safe on the internal wi fi and not the guest wi fi.

I hope it changes.

Community Admin

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2.9K Messages

@jk5598224​ if we're talking about just your Base Station: that WiFi connection is only used for sending short bursts of information. The main difference is that Guest WiFi has tighter restrictions on the kind of data being sent through, as well as the amount of traffic it can use up. So for the purpose of sending Base Station signals, the impact is minimal.

As for the character limit, unfortunately it's in part of the code that is very difficult to change, so there won't be any movement on that request for a while.

(edited)

2 Messages

I don't understand why you would put a limitation on a password that is not even controlled by SimpliSafe.