ferrellcat's profile

Fri, May 6, 2022 6:41 PM

Outdoor Camera Battery Drain

I also have a camera that records that there is motion.  I even turn the motion off and it still goes on until the battery dies usually.  

This post was created from this comment on different post

Official Solution

Community Admin

 • 

2.9K Messages

3分前

@ferrellcat since you mention a battery, it sounds like you're asking about an Outdoor Camera. So I created a new thread for you.

You also mention that you're getting Motion notifications even when the Motion setting is already turned off in the Settings. So clearly something strange is going on with your camera.

Can you confirm what version of the firmware your camera is on? You can find out from the app by navigating to Menu > System > Camera Settings > Your Camera. The "Software Version" is under Basic Info, at the bottom of this screen.

Also, have you already tried a hard reset? You can do that by pressing the button on the back of the camera itself, for 16 seconds. When you release, it should reboot, and you can reinstall on the SimpliSafe app like it was new.