4 Messages
Pulling old footage interruptions - bug found?
When attempting to look back on older footage under the timeline, it will auto revert back from the date I selected to the "most recent" if anyone triggers a new camera motion alert. Makes pulling footage not only annoying but tedious as it doesn't stay on the date I'm searching for.
davey_d
Community Admin
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2.9K Messages
Il y a 5 m
Hi Kylem,
We'd like to look into this. Would you mind letting us know more about your setup?
This info can help us replicate the issue for our devs to resolve.
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kylem
4 Messages
Il y a 5 m
Device Model: SSBS3
OS Version: baspad = 2.5.2 and keypads are 2.5.0
I didn't use the SimpliSafe phone app, but rather the web app.
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