B

3 Messages

Fri, Sep 18, 2020 9:00 PM

SimpliCam Wi-Fi character limitations?

So I tried pairing my Simplicam with my home wireless network. My 2.4ghz network has a SSID with  ????_emoji  characters in it.  My password also uses alphanumeric and special characters (~!@#$%^&*).

Does the SimpliCam require wireless networks to only have letters and numbers in the SSID and/or password?

Captain

 • 

4.7K Messages

2 y ago

@b28 try this article in the support center. Appears to be a 32 character limit but no restriction on special characters.

https://support.simplisafe.com/hc/en-us/articles/360033119632

Hopefully someone from SS support will chime in.

Advocate

 • 

2.8K Messages

2 y ago

There are at least two characters that aren't allowed, I believe a semi-colon is one of them - call SS and ask about length and other characters.