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david3001anderson's profile

Tue, Jun 21, 2022 12:25 PM

Cancelling my plan

Can anyone tell me what app functionality you get if you don't pay into a plan every month?
I'm currently paying £12.99 a month for the 'Pro' plan (soon to be increasing by £3 a month) and for that the app tells me I should get the following: 24/7 alarm monitoring, Smartphone Controls, Record & Store Camera events, 30 days of storage, video verification, police dispatch, and medical alerts.
Well, to cut a long story short, the app is misleading because I don't get all these features, I can't set or turn off the alarm remotely by the app, I can view video from the cameras but can't save it or access motion events, and I don't get the storage, video verification, police dispatch or medical alerts.
So I'm strongly thinking about cancelling my payments if I'm not getting the functionality I thought I was.
My question is, if I cancel my plan, what app functionality will I be left with?

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