jrsinc's profile

Fri, Mar 25, 2022 10:27 AM

Dead key pad ss2

This morning I went to turn off our ss 2 system and no response. However the keypad was making a barely audible fast clicking noise. I turned off the system with my phone. I pulled the batteries and tested them and got .5 V. (should be 1.5V).  I will swap out batteries and see if this revives the keypad. (no spares on hand. Have to wait for stores to open)

No warning though regarding battery status before failure. 

Community Admin

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2.9K Messages

5 m ago

Hi jrsinc,

Yes, normally you'd get a "Low Battery" message on the Keypad. That clicking noise is definitely unusual. Keep us updated if the battery swap works. But we might need to get you a replacement. Our Support team at 800-548-9508 can handle that for you!

3 Messages

5 m ago

I replaced the batteries and everything is good. All the lithium batteries measured .5 V. ( Last change was 14 months ago)  I had noticed the siren not signaling when returning before disarming. I had recently replaced those batteries. Now that works as well.  

So it is back up to speed. However there was no warning regarding the low battery. 

Community Admin

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2.9K Messages

@jrsinc​ just one small thing. Did you say that you have lithium batteries in your Keypad?

We strongly recommend that you use regular AA alkaline batteries. Lithiums are best for low drain over a long period of time, but the Keypad is a more power-hungry device. Since the Keypad lasts around 8-12 months with either type, you'd get the most bang for your buck out of the alkalines.