sellersattic's profile

Mon, Apr 4, 2022 6:50 PM

Keychain remotes not working

Just discovered that neither of my keychain remotes are working.  Changed batteries with (confirmed) fresh batteries, checked battery spring, etc.  System device check says that they are "OK", and yet they don't work.  Any ideas?

1st generation SS system

Official Solution

Community Admin

 • 

2.9K Messages

Il y a 4 m

Hi @sellersattic ,

You mention that you've checked the spring, but have you already tried putting in a piece of paper over the battery, to hold it down tighter when the cover is on?

Otherwise, we might need to think about alternate options. Replacements may no longer be available for the previous-gen Keychain Remote. But our Support team at 800-548-9508 would be happy to help.

12 Messages

@davey_d​ 

Thanks for your reply!

I have tried everything (including more tension on the battery) multiple times with no joy.  It's surprising that both remotes (key fobs) are failing to work.