J

Fri, Feb 1, 2019 11:42 PM

0

Panic Button in App

I've seen that I'm not the first person to ask this, but is there any reason why the app doesn't have a panic or manual alarm button? I believe I saw that there are separate "panic button' fobs sold on the site, so the only reason I can see to not have it in the app is to boost sales of the fob. This seems like the type of thing companies like ADT and others would do. One of the reasons I decided to try out Simplisafe over updating my old system was the quality of the app and upsales like this the bigger companies like to slip in. Disappointing that customers have been asking for this for years and Simplisafe has done nothing. Makes me start to rethink just updating my old system.

Advocate

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2.2K Messages

4年前

It has nothing to do with fobs, which are only good "on site".  It has to do with the base unit does not have the function to set of an alarm from a remote request, only local sensors.  The code in SS2 is hard coded and can't be updated.  The code in SS3 is remotely updateable, but it is unknown if this function could be implemented with only a code change.  if not, it will never be included in SS3.  Maybe in SS4...

2 Messages

2年前

Perhaps this has already been mentioned in the forum, but I don't want to take the time to search through all of them to see.

I'd like to suggest the ability to hit a panic alarm from the app on my phone. I have the keypad, the key fobs and a few of the individual panic buttons. What if my wife is coming home and sees something going on at the house as she pulls up? Maybe they haven't broken in to activate the alarm yet? Maybe we forgot to set the alarm before we left? Or, what if we are away and see someone snooping around the house on the video cameras? There should be a way to use the app to activate a panic alarm and instantly set off the sirens, and prompt law enforcement dispatch.

Just a suggestion that I hope they will consider, if they aren't already.
Note: This comment was created from a merged conversation originally titled Panic Button from App

Captain

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4.6K Messages

@darinhamman this has been requested in the past and in my opinion a bit too prone to false alarms.  I do have three echo devices that I can say "Alexa, turn on house lights" and nine go on outside and inside the house to light it up like a Christmas tree. Yes, not as good a deterrent as a full alarm and sirens going off but still something.

2 Messages

2年前

I know this has been suggested numerous times and I think it is a great idea so wanted to add my suggestion as well - hopefully we can see it in an update soon. We need to be able to trigger the alarm from the app at the very least and I think an actual panic button option that alerts authorities with full alarm as well would be beneficial in case you are locked in your room and cannot access the keypad when an intruder comes. I'm surprised this has not been implemented yet - hope it gets worked into the app very soon!

Great product so far - works like a charm - very happy except for the above!
Note: This comment was created from a merged conversation originally titled Panic Button or "Trigger Alarm" button on app

326 Messages

The number of times I have accidentally tapped the wrong button on an app...  I would hope that they would make something like this so that it could not be triggered accidentally.  Maybe make it so that it has to be tapped more than once or something like that.  I'd probably stop using the app if something like this was in easy reach.

1.2K Messages

My parents can't even answer their phone half the time.  While this would be a useful feature for some, it would be a complete disaster for many others.

6 Messages

I think there's a lot that could be added to the app!

4 Messages

2年前

Would it be possible to integrate an in app panic button to the system? Large dogs trigger motion sensors and it's impossible to protect every window against breakage and opening. An in app panic button would be helpful if the camera captures motion and we see something while we're away from home. The cameras aren't exactly loud enough to cause intruders to panic.
Note: This comment was created from a merged conversation originally titled In app Panic Button

Advocate

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2.2K Messages

Actually, it would be a unique dwelling indeed where it would be "impossible" to protect every window against both breakage and opening.  Difficult, maybe, but impossible is a word we don't like to use because so  often we can be proven wrong.

Community Admin

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469 Messages

Hi there,

While an in-app Panic Button is not currently a feature, your input has been sent to our dev team.

SimpliSafe Social Team
SimpliSafe Home Security

Captain

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4.6K Messages

Seven, you have to run for political office. If I lived in your district, you would have my vote. If only our elected leaders thought the same.

Advocate

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2.2K Messages

As I understand it, to run for political office, you tell all the bad stuff about your opponent (and make up some if there is not enough), and say nothing whatever about your own vision for the position.  Sorry, I could not bear to be involved with that sort of behavior.

Captain

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4.6K Messages

@sevensiamesecats excellent acceptance speech, with the reasons people would vote for you...

2年前

cx= whynot297@yahoo.com
would like to see a panic button on the phone app. one that is disability friendly
Note: This comment was created from a merged conversation originally titled panic button on the phone app

14 Messages

5分前

ive seen people asking for this for the last 3 years and i feel its absolutely necessary. the option to trigger the alarm/ panic button in app. simply put, a button on the dashboard that says "set off alarm"---"are you home?"---"yes or no"---(either selection should have) "set off alarm and alert emergency dispatch" or "set off alarm only, do not notify emergency dispatch" ... by asking if were home or not it will help simpli determine more high risk situations and appropriately notify dispatch if someone is home or not. this would help deter break in without having to get the police involved as well as benefit those who dont own a panic button or key fob or those who are not in a position to access there's safely in the event of a break in.

Note: This comment was created from a merged conversation originally titled In app panic button

4 Messages

2分前

why don't you have the ability to setoff the alarm from the APP?  If i am notified from my camera that an intruder is on my property i should be able to setoff the alarm, before they break into my home.  It makes no sense that this feature is not available.

Or offer other products that are APP driven, like turning on and off lights?  I can turn the alarm on and off, seems like the ability to activate lights would also be an option?

Note: This comment was created from a merged conversation originally titled Set off alarm from app