luke's profile

Wed, Mar 30, 2022 2:23 PM

1

Place date/time ON the camera's videos?

I am in a "dispute" with my municipality about who put trash on the curb in front of my building.  I have camera videos with the trash on the curb on the date I moved in.  I can download the videos to my phone and share them with the municipal government.  The problem is that the videos do not contain the date and time so they have to take my word for it as to when they were recorded.  Is there any way to add the date and time to the video files themselves to make things simpler? 

40 Messages

Il y a 5 m

This would be spectacular.

7 Messages

Il y a 4 m

This would also help during live viewing. If the current date and time (with second counter) was displayed I could tell when the camera connection froze and needed to be refreshed. 

We use some of the indoor cameras to keep an eye on the kids but the live feed tends to freeze and sometimes it is hard to tell if I have the volume down and they are still as statues because they are watching tv 😝

Community Admin

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2.9K Messages

Il y a 4 m

@luke to answer the question, no, there is currently no timestamp feature. And the correct date isn't even written in the metadata. I moved your thread to our Suggestions section for visibility, because I think it's a great idea.

1 Message

@davey_d​ has it been determined that this timestamp feature will be added in any future software upgrades? It really is an important thing to have as potential evidence or helpful information that would required for an investigation.

Community Admin

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2.9K Messages

The feature request has been submitted, but is currently not in progress. I'll make sure to let the Community know when there's progress.

3 Messages

Il y a 4 m

Agree!

1 Message

Il y a 1 m

It would be not a suggested but required feature.  Its a security camera and currently it can't be used for evidential purposes which defeats the purpose.  

4 Messages

Il y a 17 d

?Where is the date and time stamp on video clips? Clearly SimpliSafe was able to put their name on the video clips, Please remove the SimpliSafe company logo (I know who made the camera- I do not need to be reminded of that on the video clips) and was that more important then a date and time stamp in its place?

Note: This comment was created from a merged conversation originally titled Where is date and time stamp on video captures

Community Admin

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47 Messages

Hi @amvanyo 

Thanks for reaching out today. At this time the date/time is only available within the timeline of events on the SimpliSafe app. I can certainly share your feedback with the team to add a timestamp to the video, as well as the option to remove the logo from the videos. 

If you have any other questions, feel free to reach back out and I'd be happy to help. 

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Great idea.  I have a separate camera system in my home and having date/time stamps is absolutely essential!  When viewing the Simplisafe camera capture on my mobile you cannot tell if the video has stopped, stuck, or finished without tapping the screen, which brings up the progress bar and stop/pause button in the middle of the picture.  Having a rolling time stamp and progress bar on the video should be a default.