HHome's profile

Thu, Mar 3, 2022 9:03 PM

3

Timeline Modification

I love the system but seek SimpliSafe to add sensor (entry & motion) activity to the timeline within the app~! I track when my kids arrive home in my prior system and found this extremely helpful. I'm hoping this is a quick fix which many would appreciate. Thanks!!

Official Solution

Community Admin

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2.9K Messages

5分前

Hi HHome,

It sounds like you're asking about the Secret Alert function, which you can set through the SimpliSafe app, under Device Settings. For each Entry, Motion, or even Glassbreak Sensor, and for each of the three modes, you can set Secret Alert to get a notification without it triggering a full alarm.

Advocate

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417 Messages

5分前

Secret alerts require a specific tier (read: the most expensive) of paid monitoring though per https://support.simplisafe.com/hc/en-us/articles/360023809972-What-are-the-service-plan-options- which isn't great, honestly.

I think what they're asking for isn't so much push notifications for real time alerts as just a history in the timeline that says, "entry sensor blah opened at blah blah" or similar. Historically information vs. real time information.

2 Messages

5分前

Thanks for the reply but it is a history lookup I seek not an active or secret alert.

Community Admin

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2.9K Messages

@HHomeI understand. Yes, Secret Alerts do generate an alert notification every time that sensor is activated. But it's also the only way to log those triggers when the system is in Off Mode.

Of course, when the system is armed in Home or Away, it would be the Alarm triggers that are recorded.

Advocate

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417 Messages

What I think they're asking for, and what I am if they're not, is that you simply show every single time an entry sensor is triggered, regardless of alarm state, in the timeline. That's it. Some of us want to be able to go back at times and see that the front door opened at times x, y and z. We don't need to be alerted in real time with a secret alert (and not everyone wants to drop $28 a month for that....) but we do want to see it in the timeline when we go look.

Does that make sense?

1 Message

5分前

I agree! I would love to see entry sensor activity logged in the timeline (even when the system is disarmed). I definitely miss this feature from my previous system.