Wed, Jan 2, 2019 11:35 PM

How do I Cancel My Monitoring Subscription?

I want to cancel my monitoring.  How do I do this?

708 Messages

4 y ago

You need to call SS support, provide your safe word and it is done.

1 Message

5 m ago

If I cancel my monitoring service, can I still see my camera on my cell phone?

Community Admin


2.9K Messages

@larrybailey​ you can downgrade to an unsubscribed plan. You'll still be able to livestream through the app, and even receive notifications for motion. But you'll lose the camera's ability to record to unlimited storage in the cloud.