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LONG WAIT TIMES
Over an hour of wait time in the evening with no answer to cancel the account for a system I no longer have. I tried early the next day and was able to get through.
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1 y ago
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© 2021 SimpliSafe, Inc.
davey_d
Community Admin
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2.9K Messages
1 y ago
Apologies for the wait, but I'm glad we got you taken care of. Yes, we've been working on getting these hold times down, and our lower-traffic times like early mornings are already seeing improvements.
- Johnny M.
SimpliSafe Home Security
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