gordon_shumway's profile

Sun, Feb 7, 2021 9:02 PM

Mobile app enhancements

Hello.  New user, love the system but mildly disappointed that I am limited to adding only 4 Custom Pins.  I have more than 4 people that had access to my prior alarm system now I have to pick and choose :(.   I would also like to see the mobile app have settings for different "ringtones" when I receive alerts.  I would like to have a loud nasty tone on my mobile if an alarm is tripped, but something a little more reserved if a "secret" alert is tripped.  Android only detects audio settings for "DFU", "Doorbell Ring", Miscellaneous", "Downloads", and "Widgets".  Thanks!

26 Messages

Il y a 8 m

Setting Up Pins
In our most recent SimpliSafe, there are three types of PINs: Master, User, and Duress. The Smart Lock employs the same PINs as the Keypad. PINs can be changed or added in two ways.

1. Keyboard:

On the Keypad, press the Menu button.
PINs should be chosen.


2. Create and save each new PIN by following the onscreen prompts. SimpliSafe's mobile or web app:

To access the menu

click the three horizontal lines at the top of the screen.

Select Settings
PINs should be chosen.
Choose Add Custom PIN.
Follow the onscreen instructions to create and save each new PIN you want to add.