2 Messages
Motion sensors are NOT pet-friendly
I don't understand why my motion sensors are being set off by my cats. I specifically selected your system because it said it was pet-friendly. They are eight feet off the ground and are not near any heat source. They are being set off by cats that are 12" off the ground. There is nowhere for them to climb to get at these sensors. Without the sensors the system is useless, since we need to leave windows open in the summer. I am almost $1000 into this system and my home is not protected.
general_kaos
703 Messages
Il y a 4 y
Some very good information in this USER CREATED document on SS3 operations: https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/ss3-first-pass-at-a-manual
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alexwarner
1 Message
Il y a 4 y
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erg_ot
5 Messages
Il y a 4 y
I'm happy with the system otherwise, but this is a disappointing failure and it requires me to pick up entry sensors for every door and window on the main floor.
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route_66_guy
166 Messages
Il y a 4 y
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glenbarrington
216 Messages
Il y a 4 y
For a motion sensor to work in a pet household, you need to find a location that will be triggered at human walking height, but not at pet height (including jumping on furniture. It is possible that a pet's favorite room should not be protected with a motion sensor. I suspect you will have this problem with any motion sensor on the market. With all motion sensors, placement is everything.
(BTW, turning the sensor upside down, aims the diagonal direction upwards, while the regular way aims the direction downwards).
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yaroshevich
14 Messages
Il y a 4 y
Gradual room temperature changes also should not be a problem, since it averages out the reading. But if it views at a ceiling vent, well yes it will trigger when the heat blows. Also the sudden appearance of sunlight on a wall will cause an alarm. Finally, the sensor is battery operated and restricted by the FCC to not send out signals too often. For this reason you have to wait a couple of minutes after triggering to expect it to sense you again. Otherwise you can parade an elephant in front of it and it won't see it.
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