D

Tue, Oct 6, 2020 4:30 PM

New Feature Suggestion 10-2020

We recently purchased a SimpliSafe system for our home and soon experienced our first "Oops moment". We installed several new door entry sensors and a few motion detectors as well. After testing the system for a few days, one night I decided to enable the At Home Mode and I told my wife. This was our first night with an active alarm system, Well, the next morning was a beautifully sunny day and we opened our side-deck door and walked outside to sip our coffee and admire the blooming fall plants my wife had in planters. Being noobies, we completely forgot that the system was on and in countdown-to-alarm mode as we had tripped the deck door sensor! So we are admiring the plants and sipping our coffee when "WTH, oh man the alarm is going off - what happened?! " We were stunned at first but after hearing the blaring siren for about 30 seconds I went back inside the house to the keypad and turned off the system which silenced the blaring siren. Whew! In a few seconds, the phone rang - it was SimpliSafe calling to tell us that the system had experienced an alarm event and was everyone ok? We gave them our safeword and explained that we accidentally triggered our own system alarm! Doh! They checked out system remotely and said it was working properly. Our hearts are still racing from the excitement and surprise!

NEW FEATURE REQUEST -
I would like to request that SimpliSafe consider adding a Clock Feature that would allow us to A) turn on the At Home mode automatically at say 11:30PM each night and then automatically turn it off at say 6:30AM each morning. The base station could (optionally) announce each event when it occurs AND (optionally) send a confirming text message as well. That would be a very nice feature for our family! Of course all messaging will be encrypted.

Community Admin

 • 

469 Messages

Il y a 2 y

Hi @drsmith_4,

We're glad to hear that everything is working properly with your All-New SimpliSafe system. Regarding your request, we would be happy to send them on to our dev team!

SimpliSafe Social Team
SimpliSafe Home Security