Poor customer support
Has anyone else gotten the run around when trying to change monitoring plans? It took me over a half hour on the phone to change from the $14.99/month plan to the $9.99/month plan. I am to have unlimited cameras record. Well, now only one out of 3 of my cameras will record. I dread having to call back and explain ALL OVER again. The website is not user friendly and customer service just pushes their most expensive plan when you have to break down and call them.