J

Sun, Jul 19, 2020 3:53 AM

SimpliSafe Customer Service SimpliSucks

What a freaking joke.

I have called their "support' three times today.

first time i waited 30 minutes then hung up and decided to call back later thinking maybe i'd be lucky.
second time i waited 20 minutes then hung up because i was annoyed.
last time, i called and the line connected. i got a "thanks for calling simplisafe.' and then THEY hung up.

give me a freaking break here. i received a broken door bell and i can't get any damn support.

better business bureau much?! i just got my equipment and this is my first interaction? or should i say LACK THEREOF?!

SimpliSafe SimplyDoesNotCare. They take your money and wham, bam, thank you, ma'am!

Community Admin

 • 

2.9K Messages

2 y ago

@jessica.atlanta

Looks like you were already able to reach out team at last. Apologies for the delay, but let us know if you need help again.

Johnny M.
SimpliSafe Home Security