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Fri, Feb 5, 2021 3:45 PM

Stealing Funds

I cancelled my monitoring service 3 months ago. This thieving company keeps changing my payment options to keep stealing funds from my account!!!

Advocate

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2.2K Messages

2 y ago

They are not doing it deliberately; thus not "stealing".  They are just incompetent or have inadequate billing systems.  :-)

Call them; they  will likely refund it and eventually fix it.  

Oh, and call your credit card company so they don't honor future charges from SS.

Community Admin

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469 Messages

2 y ago

Hi @dhanlon2070,

If you are still getting billed, it sounds like your account may not actually be canceled. We'll make sure to have a representative of ours reach out to you to get this rectified.

SimpliSafe Social Team
SimpliSafe Home Security