1 Message
Suggestion - Added features to Timeline
Oddly, timeline doesn't seem to record activity from any of the regular entry / motion sensors. It's mostly focused on camera feeds, which are often spotty. I'd recommend adding other sensor activity to the timeline as well. Notifications can be set up based on personal preference, but there should always been a central repository for all recorded data, including sensors. Also, a filter on the timeline would be EXTREMELY helpful if you're looking for something specific... like activity on a certain camera, but without knowing exact time. Recommended filters: date, time, camera / sensor.
simplisafe_admin
Community Admin
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469 Messages
2 y ago
It sounds as though setting up Secret Alert for your sensors in Off mode may help fill your needs. After setting your sensors for Secret Alert, anytime that they are triggered will then post an event in your timeline as well as trigger recordings on your cameras. Please note that if Secret Alert is set up you will no longer receive a chime when that Entry sensor is opened.
SimpliSafe Social Team
SimpliSafe Home Security
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danieljustice
101 Messages
2 y ago
I get that you can set up secret alerts to get notifications like JCmax82 wanted, but that's kind of like cutting off your nose to spite your face. It's not unreasonable to ask a security system to log when sensors are tripped, regardless of arming status, and still have said sensors provide alarmed protection when needed. It's a very common feature on every prior system I've personally had, and was a bit befuddled to see it was not included in yours.
The practical applications to have a record of every time a door is opened seems to be very obvious to me. With your proposed "solution" you've either got to put 2 different sensors on each door or go in every night and change the settings from secret alert to alarm. I don't want to sound like one of "those" people, but if you did a survey with your customers, I would bet an overwhelming percentage of customers would welcome this feature into your product.
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michael_sf
1 Message
2 y ago
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