S

Thu, May 13, 2021 3:38 PM

Suggestion - Base Station beep during count down

Hi,

I am generally Pleased with my SS system, but I do have a suggestion.

When a door is opened (or a motion sensor trips) the keypad beeps during the count down.  That is all well and good, but I can't hear the keypad from my bedroom.

My base station is in my bedroom, and I would much prefer that the keypad AND the base station beep during the countdown.  

As the system is designed now, If I'm asleep and I hear a bump in the night, I have know way of knowing if there was a break in until the siren sounds.  I would feel much better if I knew that since the base station wasn't beeping, all was secure.

It's not an exaggeration that 30 seconds (the time of the count down) could be the difference between life or death.

For users that don't want the base station to beep, you could make that functionality an option.

Thanks.

Community Admin

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2.9K Messages

1 y ago

Hey stevenkbone,

Right, the current design is intentional so that the Base Station does not make any sounds (or even show any lights) during the countdown. That buys the system time to get through the countdown and send the signal to Monitoring.

Currently, our two main solutions for the problem you describe would be:
  • Have either a second Keypad or a Wireless Siren in your bedroom - as both would echo the countdown chirps.
  • Enable Smart Alerts so you're notified of triggers immediately by phone.


That being said, having the option to have the Base Station also produce an audio prompt is absolutely not an unreasonable request. We'll be feeding that back to our dev team.

- Johnny M.
SimpliSafe Home Security

3 Messages

1 y ago

I couldn't image a system without a second keypad.  
Beeps?  Adjust the countdowns in the settings.  https://webapp.simplisafe.com/