J

Wed, Apr 8, 2020 11:29 PM

Used Product

Has anyone received used product when purchasing a new SimplySafe system? I have two entry monitors that both had the cover for the adhesive off and paint on one and hair on the other. I have reached out to SimplySafe with no response....

Captain

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4.6K Messages

Il y a 2 y

@ jimdaviesadc for me personally, no and same for the other two dozen + systems I recommend. Suggest you pick up the phone and tell SS support what happened and they gladly replace them.

1.2K Messages

Il y a 2 y

Did you buy from SS direct or a reseller?