ruairidhhamilton's profile

Mon, Dec 13, 2021 9:29 PM

Blocked activity zones not registering

So I've blocked out areas where I don't wish the camera to pick up 'activity' but it doesn't seem to be registrating. That is to say during night you can hear the camera 'click' with the infrared coming on, and when spot light activated, and is clearly being activated in a black out zone. Any known issues and/or fixes?

Community Admin

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Il y a 8 m

Hi, sorry for the confusion. The Activity Zone feature uses the main camera to analyze the scene. Unfortunately, the Night Vision camera doesn't allow for that. So as a result, Activity Zones work only during the day - or when there's enough light for the camera to work in daytime mode.

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@davey_d

Does this also apply to the doorbell/outdoor camera?

Community Admin

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2.9K Messages

@gregter Yes, this is for both the Outdoor Camera and the Video Doorbell Pro (Activity Zones are not available for the Indoor Camera).