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Sun, May 6, 2018 2:28 PM

Accessible for people with hearing loss?

Is this SImpliSafe system friendly to people with hearing loss?   I do not hear so I rely on the visible signals and text messages.  I need the visual light alert, not the sound! Has SimpliSafe made any accessible to us?

Captain

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4.7K Messages

4 y ago

@deafbowtie, SS has not designed SS3 specifically for this purpose but your question does provide SS a very good suggestion to be better in this area.

It should be noted that the base station does have a ring light to provide visual status of alarm state and supports the sending of SMS and email messages.  I suggest you call SS direct, hit option 1, and discuss with them your specific requirements.

Advocate

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2.2K Messages

4 y ago

It's been requested for years.  If they ever address this, it will likely be years.

271 Messages

4 y ago

@deafbowtie

We do not currently offer lights that pair with the alarm. I have forwarded your suggestion to our Development Team!

Lee
SimpliSafe Home Security

Captain

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4.7K Messages

4 y ago

@simplisafemarketing:

ADA Compliant is not a burden or cost issue; good business.  A profitable one and market leader concept at that.

@Lee, thanks for replying.