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Sat, Sep 19, 2020 5:06 AM

Anniversary gift 65% off??

I've been a simplisafe user for 5 or 6 years now...and I just received an email saying upgrade to the new system and get 65% off.  I thought wow that's a pretty big incentive.  

I have a pretty large house and have my sensor capacity maxed out on the version I have now.  So I counted up all the sensors and added them and put them into the upgrade cart.  The total is 1069.xx .  According to my calculator 65 percent OFF of 1069 is 374.xx.  Well the website calculates it to 694.xx.  

Which is precisely 65 percent of 1069....NOT 65% OFF!!! That would actually be 35 percent off..... Do they not know how to do math??  Has anyone else seen this or fallen for it??

Advocate

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2.8K Messages

Il y a 2 y

Call them and see what they say, and ask if they plan on honoring that, lol.

2 Messages

Il y a 2 y

I called then this week in ref to this...and they gave me a BRAND NEW system for free...all the same senors I have now. I just have to send in the old one (which they will resell...not a big deal to me).

Advocate

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2.8K Messages

Il y a 2 y

^ did you receive the same email offer that Fido is referring to?  If so, and your upgrade was free, congratulations, that doesn't happen very often!

6 Messages

Il y a 2 y

UPDATE:

They did honor the 65 percent and I'm awaiting my upgrade.

Advocate

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2.8K Messages

Il y a 2 y

^ Thanks for sharing that, good to know.  You got a great deal :)