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Sat, Mar 13, 2021 8:26 PM

Faceplate for Simplisafe Doorbell in Other Colors

I noticed online that BestBuy and Amazon sell Simplisafe doorbells that include three faceplates: white (cloud), black (obsidian), and mint (jade). When I called Simplisafe customer service, they did not sell the faceplates. Also, doorbells purchased directly from Simplisafe do not include the faceplates - they only come in white. Unfortunately, I bought my doorbell with the rest of my home security package through Simplisafe directly. Does anyone have spare black faceplates they could sell or give away? Could Simplisafe please sell the faceplates separately?

Official Solution

Community Admin

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2.9K Messages

1 y ago

Hi there,

Yes, unfortunately those alternate faceplates are a retailer exclusive, and we currently don't have any available in-house. We'll let our product team know there's demand for it!

- Johnny M.
SimpliSafe Home Security

2 Messages

8 m ago

Yes please make the doorbell in black or add faceplates! In the market for a doorbell soon and looking at other doorbell manufacturers since they offer other colors than white.

9 Messages

5 m ago

Hello, bumping this thread. Any chance Simplisafe has made any progress on offering these faceplates?

Community Admin

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2.9K Messages

Hi @JBZ,


Unfortunately no, we have no plans to release alternate face plates for the Video Doorbell at this time.

1 Message

Ridiculous that they are not available rom Simplisafe.

1 Message

5 d ago

I did not receive any faceplates with my Simplisafe doorbell.  The white doorbell sticks out like a sore thumb against my brick.  Where can I get a black faceplate??

This comment has been converted into a post

1 Message

1 d ago

I got the black one and the mint / jade / tiffany blue ones with my Amazon purchase. Just pry it off from the top and  put the new on on from the bottom and you're good to go!

2 Messages

1 d ago

Can you post the link?