PAID EXTRA TO HAVE SYSTEM HERE BY THE 16TH IT'S SAYING 21ST, NEED IT TO GO TO NEW ADDRESS, HUNG UP ON AFTER 20 MINUTES TRYING
Bought expensive package few days ago, was assured if we paid extra for faster shipping it would get here by the 16th. Now says the 21st so it needs to go to new address. When I try to get them to do it on the phone I get put on hold for 20 minutes then get hung up on. We want the address changed immediately & a refund of the "faster" shipping charge.