whoaru99's profile

1.3K Messages

Tue, Jan 19, 2021 1:29 PM

SimpliSafe Business system?

Saw mention of SimpliSafe Business systems so did a bit of browsing on the SS website. Now, maybe I missed it but I didn't see much in the way of details about difference between Business and Residential systems.

Is there a matrix that shows what's same and what's different for the systems and apps?

For example, does the business system have more PIN capability? What else makes it better for business?

Details.

Captain

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4.7K Messages

Il y a 2 y

@whoaru99 your keen eyes and thoroughness did not miss anything that I am aware us. In SS type fashion, they announce a new product/service that could bring them in more customers and revenue and then go quietly in the night. I have often (yesterday) post that SS announced a new business division and to call support for info.  Another head scratcher for sure.

After just posting this, did a google site search. Appears its there, just have to "find" it. :-)

https://simplisafe.com/business-security

1.3K Messages

Il y a 2 y

Yes, that's the website/sub-site I ran across but just don't see any meat if there is any material difference in features and function or just different bundling.

Saw a blurb about a SS business app, from you I think, Captain. Mentioned multiple site management but what would be different there? I already manage two different monitored systems/locations in the standard version app. Normally I'm not too critical of SS but more details about things sure would be nice (as many would agree, no doubt).

Community Admin

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469 Messages

Il y a 2 y

Hi all,

There are no differences in the equipment itself. The primary difference that our Business Division has created is a separate unit of customer support representatives who specialize in handling large accounts (5 or more activated systems). While, as whoaru99 mentioned, we also offer different bundles that are more catered to businesses, another difference is that once you have enough activated systems, the SimpliSafe app and your account on SimpliSafe.com will automatically activate the Property Management Dashboard allowing the user to monitor multiple locations at once.

SimpliSafe Social Team
SimpliSafe Home Security

Captain

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4.7K Messages

Il y a 2 y

@SimpliSafe Social Team As least as I can see their is zip about this in the help center.  If there is not a completely different site, then the existing one site, and help center, is way, way underdeveloped for current or prospective business customers.  IMO.

Advocate

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2.2K Messages

Il y a 2 y

There are features which would seem to be critical to businesses.  Multiple logins with assorted levels of access, more PINs