Thu, Jun 18, 2020 2:52 PM

Simplisafe smart lock pin pad battery life.

The websites states that the Simplisafe smart lock battery life is 8-12 months. It does not state how long the battery life of the pinpad is or what type of batteries are used. Does anyone know the battery life of the pin pad?

2 Messages

2 y ago

In case anyone else was wondering:

I msged support and received this helpful response.

"... The pin pad uses a 3-volt battery and has a life span of 2-3 years."

1 Message

2 y ago

How do you open the battery compartment on the  pin pad?

Community Admin


2.9K Messages

2 y ago


The battery compartment is under the big plastic section at the top. You just want to slide the whole panel up!

Johnny M.
SimpliSafe Home Security

15 Messages

2 y ago

The pin pad has a hole at the bottom, very similar to a SIM card opening hole, and the install package includes a tool similar to a SIM opener. (I suspect you could actually substitute one.) Press that into the hole, and the main part of the pad pops off the base. The batteries are accessible then.

20 Messages

2 y ago

One of my pin pads no longer lights when you approach. It lights when a button is pressed. That is a pain unless you have a light to light up the pad to see the buttons. My other lock pad lights up when you reach for the pad at night.

Waiting for a response from SS.



2.2K Messages

2 y ago

It will b a long wait.  Calling them may be quicker.