customer support no help
I'm looking for contact information for someone who can help me install my cameras. (I see a solid red light when they should be being installed.) I've been through customer supports scripts THREE times (you know, take the battery out, reinstall it, that sort of thing). And I've emailed and gotten nonsense AI replies. Then I complained on facebook, and was promptly told that a Senior Support agent would call me. Someone did, leaving a message that I should call the same old customer support number, and apparently start the same process for a fourth time. If anyone knows who to contact, and how to do so, I'd be happy to give it a try. Otherwise, I think this dud of a system is getting returned. If someone saying their name is Dave replies to this question, and wants YOU to think that a Senior Support person is going to call me and solve the problem, I wouldn't believe it if I were you.