Lazymom

2 Messages

Mon, Feb 14, 2022 4:54 PM

Foggy image from outdoor SimpliSafe Camera

Brand new SimpliSafe user here, having a first night issue: How can I avoid getting a foggy image from my outdoor cam at night/early morning?

RING camera in same spot is clear.

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davey_d

Community Admin

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2.9K Messages

6 m ago

Hi Lazymom,

Are you comfortable with sharing a shot of what that looks like? It could give us a better clue about what's going on.

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Lazymom

2 Messages

@davey_d

Thank you for your response. Here is the screenshot, 7:29am

Screenshot as of now, 11:51 am

(edited)

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6 m ago

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davey_d

Community Admin

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2.9K Messages

Ahah. And it disappears during the day, so it's not a permanent hardware fault. Are you able to see if it's being caused by morning dew on the lens?

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6 m ago

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Wireless Outdoor Security Camera

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Foggy image from outdoor SimpliSafe Camera

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