Lazymom's profile

Mon, Feb 14, 2022 4:54 PM

Foggy image from outdoor SimpliSafe Camera

Brand new SimpliSafe user here, having a first night issue: How can I avoid getting a foggy image from my outdoor cam at night/early morning?

RING camera in same spot is clear.

Community Admin


2.9K Messages

6 m ago

Hi Lazymom,

Are you comfortable with sharing a shot of what that looks like? It could give us a better clue about what's going on.

2 Messages


Thank you for your response.  Here is the screenshot, 7:29am

Screenshot as of now, 11:51 am


Community Admin


2.9K Messages

Ahah. And it disappears during the day, so it's not a permanent hardware fault. Are you able to see if it's being caused by morning dew on the lens?