jbriare's profile

Mon, Dec 20, 2021 12:11 AM

soooo slowwww

Is it normal to take 30 - 40 seconds for motion detection alert to come on to my app/phone?
Is it normal to take 30 - 40 seconds for camera to "watch live"?
Is it normal to take several minutes for motion detected recordings to be available to view?

Official Solution

Community Admin

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2.9K Messages

Il y a 8 m

Hi there,


All of this latency sounds unusually high. If you haven't already, we suggest giving our Support team a call at 800-548-9508 so we can troubleshoot that WiFi connection.

2 Messages

Il y a 8 m

My system's response time is 3 to 5 seconds.